Karen Babel is a seasoned professional with over 11 years of dedicated service to ROCKWOOL North America. Her journey began in Marketing and later progressed to Inside Sales where she realized her passion for supporting customers in their end-to-end journey.
Currently serving as the Director of Customer Service, Karen’s leadership is marked by a relentless focus on enhancing customer experiences and a vision for harnessing technology to optimize operations and exceed customer expectations.
Karen holds an Honours Bachelor of Arts in Communication Studies and Multimedia from McMaster University and a Post-Graduate Diploma in Public Relations from Humber College.
Karen resides in Milton with her husband, Ryan, and their two young children, Jack and Stella.